filters
state:
Show
city:
Show
product:
Show
First off. Stay away from this company..We switched from Scana to Georgia Natural gas for the cheaper rate. What a mistake!!! Very first bill was charged for 2 meter readings and a connection charge. This was a marketer change not a new service ..boom $60.00 extra....
Read more
1.0
I didn't like
  • Stay away
#562602
Reply to reviews
I am a fairly new customer to Georgia Natural Gas. I do not understand the system of Prepay. How can you put me a new renter of the home and new to the company on a plan based on what the previous tenants used. I do not know them and I do not know how much gas they...
Read more
1.0
I didn't like
  • Turn on policy
#559597
Reply to reviews
I paid my bill and the next day my gas locked. They have no good customer service. They are not well trained they will tell you one thing that is not correct. after they lock the gas you will have to wait 5 days to have the service back. Things like this happens only...
Read more
1.0
I didn't like
  • Their systems
#551661
Reply to reviews
My first bill was over $100, and had charges from the previous renter. I moved in in April and was charged for March gas serverice. When I colsed the account due to a move for a job, I was charged TWO months worth. I used 9 days of gas service and was still charged a...
Read more
1.3
#536301
Reply to reviews
I have several gas accounts in metro Atlanta and overlooked the one for my personal residence. However, I went online to pay the bill but was unable to pay without paying a reconnect charge, but my gas has not been disconnected. I called customer service, gave them...
Read more
1.0
#527457
Reply to reviews
I'll never use them again. I was with GNG for two years. Last year I rolled off the fixed plan and never noticed. Got nothing in the mail and no phone calls to me as a current customer to tell me I was about to get hijacked to a variable plan to almost double my...
Read more
#526022
Reply to reviews
I've been with GNG for over 8 years. Had a financial downturn. They send one notice in the mail then cut me off one week later. No phone call, no text. Only a snail mail notice! I asked if I could give them a post dated payment (only 5 days later) and they flat said...
Read more
Anonymous
JB

I agree GNC is a ripoff company. I signed up through White fence getting a 15% month rate discount which they quit without notification for a small under $30 balance not paid ...

Anonymous
GNGsuxSCANAisHonestAtLeast

I'll never use them again. I was with GNG for two years. Last year I rolled off the fixed plan and never noticed. Got nothing in the mail and no phone calls to me as a curr...

#522080
Reply to reviews
I had service with GNG for about 31/2 years at an apartment complex. When I purchased my own home I realized I would need to have ongoing utilities at both locations for at least a month and I made a list of my service providers, their phone numbers and the dates I...
Read more
#484349
Reply to reviews
I used a third party company to connect gas and electricity. Electricity connected without incident. The third party company sent an address with the address slightly incorrect. The electric company figured it out (when you put it in online, it autocorrects). GNG...
Read more
#479288
Reply to reviews
We have always been on a fixed rate gas plan for 15 years with Scana. Scana was good to us, yet we wanted to check for a better deal. My wife and I called Georgia Natural Gas (GNG) intending to sign up for a 12 month fixed rate plan we saw online. After long wait...
Read more
#478044
Reply to reviews