Product: Georgia Natural Gas Residential Gas Supply Clear all filters (11 of 11 reviews match)
filters
seller:
Show
product:
Acct no 4443083-4451638 - Refund issue I am literally shaking with anger as I write this, my interaction with your staff was truly a Kafkaesque experience. Basically I asked for my autopay function to be suspended temporarily as I was in a payment arrangement for a...
Read more
1.0
Product
Georgia Natural Gas Residential Gas Supply
I didn't like
  • Refund process
#1233627
Reply to reviews
Called to set therm rate last year and was given 12 month 39 per therm rate.I rarely use my heat even in the coldest of winters and rate was hiked up to 1.19 per therm. Customer service said I was suppose to call back after 2 months to change rate again. Why would you...
Read more
1.0
Product
Georgia Natural Gas Residential Gas Supply
#1202544
Reply to reviews
I moved to my new house little over a year ago and I signed up with Georgia natural gas and they gave me price for $0.39 per therm ,and didn’t want to deal with paying the bill every month and I did automatic payment, Big mistake each month my bill went up , last mouth...
Read more
1.0
Product
Georgia Natural Gas Residential Gas Supply
#1186632
Reply to reviews
I have cameras and work done on my home and the AGL Tech came out on 02/08. She argued with me and basically stated there is nothing that can be done. Money gouging and full of crap...I am switching my service even if they are higher than GNG!! Run for Georgia Natural GAS...
Read more
1.0
Product
Georgia Natural Gas Residential Gas Supply
#1186181
Reply to reviews
Avoid this company at all costs.A bill going from $85 to $260 with no warning or way to redress is not acceptable business practices. (Gas usage did not increase significantly.) I will be switching companies due to the poor customer service. I was told to sign up on a...
Read more
Product
Georgia Natural Gas Residential Gas Supply
#1176787
Reply to reviews
I joined this month on 1st of Dec for fixed plan but what I was not told is the billing cycle is on every 3rd day of the month.So when I move to GNG they charged me for one day service charge. Those charges are AGLC base charge 26.38 GNG Customer service charge 8.99...
Read more
2.3
Product
Georgia Natural Gas Residential Gas Supply
#1148376
Reply to reviews
I came home last week to a disconnect tag.Big oops, my fault I didn't pay the bill on time. Went in immediately to pay it. After some back and forth with the "we'll call you back" system, I finally get a human who tells me the gas has been off for three weeks and my...
Read more
2.2
Product
Georgia Natural Gas Residential Gas Supply
#1120742
Reply to reviews
To whom it may concern: I am Rhonda Earl reporting problem with Gas South Company.I been with Gas South Company for years now. I ran unto some hard times. Which made me unable to pay my bill in time. A few days after returning home.. My gas were turned off. I contact...
Read more
Product
Georgia Natural Gas Residential Gas Supply
#1067681
Reply to reviews
Either way I've told Georgia Natural Gas from the very beginning that I want Paperless Billing. Apparently that never went through. I got tired of dealing with the idiots on the phone so I just paid it online whenever I would think about checking on it. The last time...
Read more
1.0
Product
Georgia Natural Gas Residential Gas Supply
#1026591
Reply to reviews
Show

Georgia Natural Gas Residential Gas Supply Review

Very Crappy Service I paid my bill in full with a credit left on the 24th and 25th of this month, and I have to wait until The 7th of to get any service, I work I don't have time to be missing work waiting on a tech to come turn my gas on. I live alone It doesn't make any sense, but I guess as long as you get your money you wouldn't care if I had to wait a month.
1.0
Details
Customer service
Reliability
Product
Georgia Natural Gas Residential Gas Supply
#1015272
Reply to reviews