Contact Georgia Natural Gas Customer Service
Georgia Natural Gas Phone Numbers and Emails
Toll-Free Number:
-
(877) 850-6200Toll Free Outside Metro Atlanta
Customer Service:
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(888) 807-1297Gas Service Disconnection Restrictions
-
(404) 685-4141gngHub
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(770) 850-6200Inside Metro Atlanta
Georgia Natural Gas Emails:
Customer Service
Media
Affiliates
deltaquestions@gng.com
Skymiles Program
Contact Information
Georgia Natural Gas Website:
Georgia Natural Gas Help Center:
Corporate Office Address:
Georgia Natural Gas
P.O. Box 105445
Atlanta,
Georgia
30348
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 8:00pm
Saturday: 8:00am - 5:00pm
Correspondence Mailing Address:
Georgia Natural Gas
P.O. Box 440667
Kennesaw, GA 30160 - 9512
Payment Address:
Georgia Natural Gas
Attn: Payment Center
P.O. Box 71245
Charlotte, NC 28272-1245
For information regarding Warranty Services:
Pivotal Home Solutions
P.O. Box 3042
Naperville, Illinois 60566-7042
Fax:
1(877) 281-5775
Summary of Georgia Natural Gas Customer Service Calls
210
TOTAL
CALLS
CALLS
03:38
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Georgia Natural Gas?
Payments and Charges Question:
- “Bill”
- “Paying bill”
- “To pay my bill”
Request for Information Question:
- “I wanted to know how much would it be to get my gas turn on”
- “About my pension”
- “About my schedule payment”
Account Question:
- “Due date on account”
- “Need my account number”
- “Balance inquiry”
Staff Question:
- “New gas service plan”
- “Start service”
- “To shut off my services”
Product/ Service Question:
- “I withdraw money from gng but upto now I did not receive alert”
- “I withdraw my money but for the past 3days but it wasn't going and the money has been removed from my GNG wallet .”
- “I made a withdrawal like 3days haven't appear in my account”
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel service out of Eric moorename”
- “Cancel service out of Stephanie Mayes name”
Return/ Replace Question:
- “I wanted to change my prepay plan”
Cards Question:
- “I want the lowest rate 18 months and the $150 Visa reward card”
Shipping and Delivery Question:
- “Haven't received an order”
Other Question:
- “Liheap”
- “Remove 8 gas meters from old trailer park in Grovetown, Georgia.”
- “Gas smell”
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Georgia Natural Gas